Summary: Common login issues and how to fix them.
Login issues
Wrong password
Click "Forgot password?" on the login page to reset your password via email.
Email not recognized
Make sure you are using the email address you signed up with. If you signed up with Google, use the "Continue with Google" button instead of email/password.
Account locked
After 5 failed login attempts, your account is temporarily locked for 15 minutes. Wait and try again.
Google OAuth not working
Make sure you are using the correct Google account
Try clearing cookies and cache
Try a different browser
Disable browser extensions temporarily
Verification email not received
1
Check your spam or junk folder2
Add hello@orivan.me to your contacts3
Click "Resend verification email" on the signup page4
Wait up to 5 minutesStill cannot log in?
Email support@orivan.me with your account email and we will help you regain access within 2 hours.
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