Summary: Common login issues and how to fix them.
Login issues
Wrong password
Click "Forgot password?" on the login page to reset your password via email.
Email not recognized
Make sure you're using the email address you signed up with. If you signed up with Google, use the "Continue with Google" button instead.
Account locked
After 5 failed login attempts, your account is temporarily locked for 15 minutes. Wait and try again.
Google OAuth not working
If "Continue with Google" isn't working:
Make sure you're using the correct Google account
Try clearing cookies and cache
Try a different browser
Disable browser extensions temporarily
Verification email not received
If you didn't receive your verification email:
1
Check your spam/junk folder2
Add hello@Orivan.io to your contacts3
Click "Resend verification email" on the signup page4
Wait up to 5 minutesStill can't log in?
Email us at support@Orivan.io with your account email and we'll help you regain access.
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